1. Who we are
Blonix Circle is operated by Blonix Technologies Limited (company registration no. 78845345), Rm A, 6/F, Cheong Wah Commercial Building, 900–904 Canton Road, Mong Kok, Kowloon, Hong Kong. We decide how and why your personal data is used for our website, app and programs. The card issuer, XFERS PTE. LTD. (Singapore, company registration no. 201411660R), also processes your data to issue and run your card and to meet its own legal obligations, under its own privacy notice.
For any privacy question or request, email [privacy email].
2. Data we collect
- Information you give us: name, email, phone number, date of birth, address, delivery details, and anything you send to support. If you join our waitlist, we store your email address and the date you signed up.
- Identity verification (KYC): your passport (photo page and the details on it), collected by us, the card issuer or our verification provider to confirm your identity.
- Card and transaction data: card status, top-ups in USDT, transactions, merchant names, amounts, dates and locations, and blockchain wallet addresses used to fund your account.
- Program data: for the stockist program, business and order details; for the earn credit program, the social media links you submit and the content of those public posts.
- Device and usage data: IP address, browser and device type, pages visited, and log data recorded by our servers and hosting provider.
- Cookies and similar technologies: see section 6.
3. How we use your data
- To create and run your account, issue and deliver cards, and process transactions (performance of our contract with you).
- To verify your identity and prevent fraud, money laundering and terrorist financing.
- To provide customer support and send service messages, such as security alerts and changes to our terms.
- To run the stockist and earn credit programs, including checking submissions.
- To improve our website and app and understand how they are used.
- To send you marketing about Blonix Circle. You can unsubscribe at any time.
- To measure and improve our advertising (see section 6).
5. International transfers
We are based in Hong Kong, and our partners and service providers operate in several countries, including Singapore. Your data may therefore be processed outside the country where you live. When this happens we use contractual and other appropriate safeguards to protect it.
7. How long we keep data
We keep personal data only as long as we need it for the purposes above. Identity verification and transaction records are usually kept for at least five years after your account closes, for compliance and fraud-prevention purposes. Waitlist emails are kept until you unsubscribe or ask us to delete them.
8. Security
We use technical and organisational measures to protect your data, including encryption in transit, access controls and staff confidentiality. No system is completely secure, so please keep your login details and PIN private and never share your full card number, security code or PIN, including in videos or photos.
9. Your rights
You have the right to:
- access the personal data we hold about you and get a copy;
- correct inaccurate or incomplete data;
- ask us to delete data we no longer need, unless we must keep it;
- withdraw consent where we rely on it, and opt out of marketing;
- object to or restrict certain uses;
- contact us with any concern about how your data is handled.
To make a request, email [privacy email]. We may need to verify your identity first.
10. Children
Blonix Circle is not intended for anyone under 18 and we do not knowingly collect data from children. If you believe a child has given us personal data, please contact us so we can delete it.
11. Changes to this policy
We may update this policy from time to time. If changes are significant we will tell you in the app or by email. The “last updated” date at the top shows the latest version.
12. Contact us
Blonix Technologies Limited
Rm A, 6/F, Cheong Wah Commercial Building, 900–904 Canton Road, Mong Kok, Kowloon, Hong Kong
Email: [privacy email]